Online Orders & Shipping
Will my subscription order be delayed?
Yes, some subscription orders are delayed. Please note that this is due to changes in our supply chain operation in response to COVID-19 and ensuring the safety of all our employees. We may also have more items out of stock or with low inventory as a result.
Are your products available online?
Most of our products are available for purchase on our online store. If there’s a product you are interested in purchasing, but it is sold out online please subscribe to our newsletter so you can hear first when products are available or check our product locator to find our products in a store near you: https://www.josephsbakery.com/find-in-store/. We thank you for your patience while we restock some of your favorite breads.
Did my order ship?
We send an order confirmation email for every order successfully placed from Joseph’s online bakery. Occasionally these will go to junk or spam folders, so be sure to check there if it’s not in your inbox. If you still can’t find it, get in touch with us.
How are your shipping charges set for international orders?
Our shipping costs are determined strictly by the price charged by UPS. They base their rates on the total weight of your order and the location of delivery.
What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, Discover, and American Express.
Do you ship overseas?
Yep, we do ship to some countries outside of the US from our online bakery.
Do you ship to Canada?
We do indeed ship to Canada! However, our flat rate shipping applies only within the US. If you’re placing an order to be shipped to Canada, you’ll be charged the standard UPS shipping rate to your location.