Two pitas stacked.
Back to all FAQs

Online Orders & Shipping

  • Are your products available online?

    Most of our products are available for purchase on our online store. If there’s a product you are interested in purchasing, but it is sold out online, please subscribe to our newsletter so you can be the first to hear when products are available or check our Find In Store tool to find our products in a store near you! Thank you for your patience while we restock some of your favorite breads. 

  • Did my order ship?

    We send an order confirmation email for every order successfully placed from Joseph’s online bakery. You will receive a second email with a tracking number for your package once your order has shipped! Occasionally these will go to junk or spam folders, so be sure to check there if it’s not in your inbox. You can also check your order status by logging into your account! If you still can’t find it, get in touch with us and we will be happy to help you.

  • How are your shipping charges set for international orders?

    Our shipping costs are determined strictly by the price charged by UPS. They base their rates on the total weight of your order and the location of delivery.

  • What payment methods do you accept?

    We accept Visa, Mastercard, Apple Pay, Discover, and American Express.

  • Do you ship overseas?

    Yes, we do ship to some countries outside of the US from our online bakery! For international orders, our shipping costs are determined strictly by the price charged by UPS. They base their rates on the total weight of your order and the location of delivery.

  • Do you ship to Canada?

    We do indeed ship to Canada! However, our flat rate shipping applies only within the US. If you’re placing an order to be shipped to Canada, you’ll be charged the standard UPS shipping rate to your location.

Frequently Asked Questions

search icon

Can't find what you're looking for? Contact us!

Pizza pita ingredients on a table.
Loading cart ...