General Questions
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Where can I find recipes using Joseph’s products?
To find recipes that use our products, click the “Recipes” header to the left of the Joseph’s logo, or follow this link to be taken directly to our recipe index. From there, you can filter through the recipes based on product by clicking the yellow “Filter & Search” button. Filter based on product, meal, or diet type to see recipes specially created with these products in mind!
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What do I do if I have an issue with my product or order?
We are sorry to hear that there is an issue! Please contact us, and we will be more than happy to help resolve the situation. To help us look into the issue quickly, please provide us with a brief description of the problem and have the following information available when you contact us:
- Your name, address, and phone number
- Which product you are referring to, name and flavor if applicable.
- Store name and address of where you purchased the product, or your order number if you ordered from our Online Bakery
- The expiration date or the black code printed on the front of the package, or on the bread clip at the top of the bag (five-digit number beginning with 2).
- Any pictures of the product that can help us see what you are seeing
If you placed your order through Amazon, please note that Amazon requires that all buyer-seller communication be done directly through the Amazon website/app. We are happy to assist you, but please contact us through your Amazon account. We apologize for the extra steps and appreciate your understanding!
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When is the next online promotion?
Our sales and promotions vary. Follow us on Facebook and sign up for the Joseph’s Bakery newsletter at the bottom of our page to receive all the latest news and promos.
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Are Joseph’s Bakery products non-GMO or organic?
Joseph’s Free From Mini Pita Snacks are organic, and we are actively working on making more of our products non-GMO and organic.
If you have any questions on this, please contact Customer Service, and we will be happy to follow up with you.
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Do you have any coupons?
We don’t currently offer coupons, but be sure to sign up for our newsletter, and you’ll be the first to know about upcoming promotions, recipes, and the latest updates from Joseph’s Bakery!
If you have any questions on this, please contact Customer Service, and we will be happy to follow up with you.